r777bet Privacy Policy

r777bet ("we", "us", "platform") takes users' personal privacy very seriously. This document serves as a legal agreement — by creating an account on r777bet or using the platform, you are considered to have consented to all terms of this policy. This privacy policy is consistent with applicable data protection laws and regulations of Bangladesh.

1. Scope and Definitions

This policy applies to r777bet's website, mobile application, and all related services. "User" means any person who has registered or has browsed the platform without registering. "Personal information" means any information that can directly or indirectly identify an individual.

1.1 Third-Party Sites

If our platform contains any external links, those sites will have their own privacy policies, for which r777bet is not responsible. Please review the relevant policy before visiting any third-party site.

2. What Types of Information We Collect

2.1 Registration and Identity Information

When opening an account, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Relevant bank or mobile banking account details (such as bKash, Nagad, Rocket)
• National ID or passport number (for identity verification)

2.2 Transaction Information

The date, amount, method, and status of every deposit and withdrawal transaction are stored securely in our system. This information is used to ensure financial security and to detect unusual activity.

2.3 Technical and Device Information

When you use our platform, certain technical information is collected automatically:

• IP address and device identifiers
• Browser type and operating system
• Time spent on the platform and list of pages visited
• Cookies and session data

3. Purpose of Data Collection

r777bet collects and processes personal information only for the following specific purposes:

1. Creating, managing, and verifying accounts
2. Processing deposit and withdrawal transactions
3. Managing platform security and anti-fraud measures
4. Providing customer support — via 24/7 live chat and email in Bengali and English
5. Verifying age and enforcing the responsible gaming policy
6. Meeting applicable legal and regulatory requirements
7. Improving platform quality and enhancing user experience

If your information is used for any purpose beyond those listed above, your separate consent will be obtained.

4. Cookie Policy

4.1 What Are Cookies

A cookie is a small text file stored in your browser. It helps restore your session on your next visit, remember your preferences, and verify platform security.

4.2 Types of Cookies

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Analytics cookies: Used to monitor user behaviour and improve services.
• Preference cookies: Store language, theme, and other preferences.

You can disable cookies at any time from your browser settings, though this may limit some platform features.

5. Data Sharing and Disclosure

r777bet does not sell your personal information. Information may be shared with third parties only in the following limited circumstances:

5.1 Payment Processors

Necessary information is shared with payment gateways such as bKash, Nagad, Rocket, or bank transfer to complete financial transactions. These third parties follow their own privacy policies and may use this information only to complete the transaction.

5.2 Legal Requirements

Information may be disclosed on the basis of applicable laws of Bangladesh, court orders, or valid requests from competent authorities. In such circumstances, we do not provide any information beyond what is legally required.

5.3 Anti-Fraud Partners

Limited data may be shared with specialised technology partners to detect account security issues and fraud. These partners are contractually committed to maintaining the confidentiality of the information.

6. Data Security Measures

r777bet follows industry-standard technical and organisational measures to protect user data. Notable among these are:

• Securing all data transmission through SSL/TLS encryption
• Keeping stored data in encrypted form
• Two-factor verification (OTP) to prevent unauthorised access to accounts
• Conducting regular security audits on servers and databases
• Restricting data access to authorised personnel only

Even so, no method on the internet is 100% secure. If a security breach occurs, r777bet will notify affected users as quickly as possible and take corrective action.

7. Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for the period necessary to meet legal obligations, resolve disputes, or for anti-fraud purposes. Once the specified period ends, data is securely deleted or anonymised.

8. User Rights

r777bet recognises the following rights of users over their own information:

8.1 Right to Access and Correct Information

You can access your account at any time to view and update stored information. If any information appears incomplete or incorrect, contact customer support — our team is available 24/7.

8.2 Request to Delete Information

If you request to close your account and there are no pending transactions or legal obligations, we will delete your personal information within a reasonable time.

8.3 Right to Object to Processing

If you wish to stop receiving marketing communications, you can opt out at any time via email or live chat. Core service-related communications will continue.

9. Minor Users

r777bet states clearly that this platform is exclusively for persons aged 21 or above. We do not intentionally collect information from any minor. If a user opens an account by misrepresenting their age, that account will be closed immediately and the collected information will be deleted.

10. Data Transfers

r777bet may use international server infrastructure. In such cases, user information may be transferred outside Bangladesh. For such transfers, we ensure that the destination country or organisation maintains adequate protection standards and that effective contractual safeguards apply.

11. Policy Changes

r777bet reserves the right to amend this privacy policy at any time. For significant changes, users will be notified via email or a notice on the platform. Continued use of the platform after a change is considered your acceptance of the updated policy.

To learn more about this policy or to make a request, contact our customer support: [email protected]

12. Related Documents

This privacy policy is part of r777bet's overall legal framework. For complete information, we recommend reading our Terms and Conditions and About Us page. Together, these three documents form the full legal basis for using the platform.